GREE Philippines

WARRANTY CLAIM

Thank you for choosing GREE.

To ensure your satisfaction, we offer a comprehensive warranty on our products. If you experience any issues covered under our warranty, please complete this Warranty Claim Form.

GREE Warranty Claim

Warranty Claim

WINDOW TYPE & WALL MOUNTED ALL NEW MODELS G-SERIES
(FULL DC INVERTER, INVERTER & NON-INVERTER)
GJ06, GJ07, GJ09, GJ12, GJ18, GJ24, GW09, GW12, GW18, GW24, GW28 & GW36
will have a one (1) year free of labor on unit, three (3) years on all
parts and a twelve (12) years compressor warranty.

All parts are subject for one (1) time replacement only.
Only Uni-tech authorized service center can perform the maintenance according to relevant regulations.

Thus, the following cases are not covered by the warranty:

  1. Damage due to improper use, maintenance, storage and handling
  2. Damage caused by unauthorized Uni-tech sub-contractor (installers or service centers)
  3. Unavailability of valid and official warranty card or sales invoice
  4. Damage caused by natural calamities such as floods, earthquakes, fire, etc.
  5. Power line or plug damages

Replacement Policy

During the warranty period, the unit can be changed when the following conditions are met:

The product fails to function normally within 15 days from the date of installation


Provisions on depreciation fees for returned units:

Box / packaging should not be disposed
Manuals and all accessories should be intact

I AGREE

GREE Warranty Claim Form

Provide all necessary details to help us process your claim swiftly and efficiently.

Warranty Card No.
The Warranty Card number is located here at the top of your warranty card. See photo above.
Product Information
Indoor Model
The Indoor model code is located here. See photo above.

Outdoor Model
The outdoor model code is located here. See photo above.
Indoor Serial Number
This is the serial code (bottom part) you need to put here with 13 characters. See photo above.
Outdoor Serial Number
This is the serial code (bottom part) you need to put here with 13 characters. See photo above.

Installation Date

Authorized Installer Information
Contractor Number Code


Installer

Service Number

Address

Customer Information
Complete Name / Business Name

Contact Number

Email Address

Address

Upload Warranty Card

Contact Us

  • Customer Service Hotline:
  • 📞 0917-175-6638 📞 (02) 8657-1612

  • After Sales Hotline:
  • 📞0917-159-6638

  • Email: info@greephilippines.com.ph
  • Website: www.greephilippines.com.ph
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